Global settings

Currently, MobbScan Gateway contemplates the following types of customizations.

i18n customizations

Features that allow you to customize the languages supported in your onboarding process:

  • Custom translations: All default texts of the UI can be customized by language.
  • Default language: The default language is the language that will be used if the user's language is not supported. It is possible to specify a default language different from the one set by the Gateway (English).
  • Supported languages: The set of languages to be supported by the Gateway. Currently:
    • English (EN)
    • German (DE)
    • Italian (IT)
    • Portuguese (PT)
    • Spanish (ES). Basque (EU), Catalan (CA) and Galician (GL) are also included.

NOTE: New languages are added periodically, consult support.

Change language in browser

The language displayed in the browser is determined by the browser's language settings. If the browser language is not supported, the default language will be used. For multilingual sites the language can be assigned dynamically by adding to the URL its code as a query parameter. For example, to use the Spanish language, the URL would be:

https://gateway.mobbeel.com/ui/start?onboardingToken=ONBOARDING_TOKEN&lang=es

As it can be seen, the language is specified in the lang query parameter (lang=es).

NOTE: Contact the support team to customize your onboarding process.

Platform customizations:

Features that allow you to customize the platforms supported in your onboarding process:

  • Supported devices: The set of platforms to be supported by the Gateway (by default Desktop, Mobile and Tablet).
  • QR code: Determines whether to generate a QR code to be presented to users of Desktop platforms so that they can complete the process from their mobile device.
  • Hardware checking: Determines whether Desktop platform users are presented with a hardware check screen for their device to choose a suitable camera (and microphone if necessary) for the process. NOTE: Currently only supported in unattended video, consult support.

NOTE: Contact the support team to customize your onboarding process.

Theme customizations

Features that allow you to customize UI styles and images in your onboarding process:

  • Colors: You can customize the color of the texts, the background color of the screens and the primary color, which usually represents the corporate color of the company and is used in different elements of some screens.
  • Elements: You can customize the rounding radius of UI elements such as buttons and modal dialogs.
  • Fonts: You can use a corporate font from the client or one from a specific CDN from the Internet, such as Google Fonts. You can also define the size and weight of the base font, from which the rest of the text elements will scale proportionally.
  • Images: All images displayed by default in the UI can be customized. They can also be disabled.

NOTE: Contact the support team to customize your onboarding process.

Global customizations

Features that allow you to customize global aspects of your onboarding process:

  • Countdown: By default, a 3-second countdown is displayed to the user at the beginning of the different steps of the process. The duration can be customized and the countdown can be deactivated.
  • Dialogs: By default, in URL integrations, the user is presented with a modal dialog when an error occurs that prevents the onboarding process from continuing. The dialog can be deactivated.

NOTE: Contact the support team to customize your onboarding process.

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