Mobbeel for developers

Mobbeel for developers

  • MobbScan
  • MobbID
  • MobbSign
  • Clients
  • FAQ

›Help

MobbScan Cordova/Ionic SDK

  • Getting started
  • Capacitor integration

How to use

  • Initialization
  • Scanning Documents
  • Face Matching
  • Video Conference
  • Customize UI
  • Optimize plugin

Help

  • Troubleshooting
  • Migration guides
  • Changelog

MobbScan Cordova: Troubleshooting

Cordova

"File xxx already present" during some Cordova command

Remove and add the platform that is causing the problem:

Cordova
Ionic
$ npx cordova platform rm <platform> && npx cordova platform add <platform>

$ npx ionic cordova platform rm <platform> && npx ionic cordova platform add <platform>

"com.mobbeel.mobbscan" is already installed

If you receive a message telling that "com.mobbeel.mobbscan" is already installed on the project, please, remove it and reinstall.

MobbScanAPI is undefined

If the variable MobbScanAPI is not available in the global context, ensure the following:

  • That the deviceready event has been triggered.
  • The previous point is specially important when the plugin is being used in Ionic, where the event could be notified using the Platform.ready method.
  • The plugin will not load if your Ionic project is being run in an internet browser.

Android

Attribute application@allowBackup value=(false) from AndroidManifest.xml [...] is also present at [:mobb...]

Ensure that android:allowBackup is set to true in your AndroidManifest.xml:

<application android:allowBackup=“true” />

Android manifest incompatibilities

If you see a warning of this type during the compilation or launch app process as a result of merging Android manifest, you can solve these errors looking for duplicates permissions or attributes on the manifest. The manifest is located at: root-project-folder/platforms⁩/android⁩⁨/app⁩/src⁩/⁨main⁩/AndroidManifest.xml.

← Optimize pluginMigration guides →
  • Cordova
    • "File xxx already present" during some Cordova command
    • "com.mobbeel.mobbscan" is already installed
    • MobbScanAPI is undefined
  • Android
    • Attribute application@allowBackup value=(false) from AndroidManifest.xml [...] is also present at [:mobb...]
    • Android manifest incompatibilities
Mobbeel for developers
Product Documentation
MobbIDMobbScanMobbSign
Connect
LinkedInFacebookX
More
FAQContact Us
Mobbeel Solutions SL
Copyright © 2025 Mobbeel Solutions SL